I’ve recently moved house. I’ve switched to Sky from Talktalk (who were abysmal) – I had trouble from day one with them. I can appreciate the line etc is managed by Openreach and may have needed some work, but 8 engineer visits later and the customer service from people located in India and the Philippines who can only read from a script, equals one frustrated customer.
But, at least I could send and receive my domain associated email!
I have a few email addresses linked to my domain with my primary being [email protected]. About 6 months ago I noticed The Cloud, run by BT in most pubs and cafes, started blocking access to email on my own domains through Apple Mail. My Gmail worked fine.
I contacted BT and they said ‘they don’t specifically block ports used by email but some ports may be blocked automatically to prevent spam’. They went on to say they couldn’t speak for The Cloud but would presume it is the same reason.
Really I just wanted to know if there was anything wrong with my setup but this confirmed, it wasn’t me.
Fast forward to today and I’ve signed up to an unbelievable offer from Sky through Money Saving Expert. A years broadband and phone line works out at about £5.
Can’t complain at that.
Except, Sky seem to have taken BT’s lead and restricted access to my email through Apple Mail. (Talking to my hosting provider, they all but confirmed Sky are/were to blame).
Working at pubs and cafes I used to flick my wi-fi off and check my email using 3G on my iPhone but that isn’t a suitable solution at home, not least of all because the signal is poor in my area.
There must be another way.
Well, I could have just used the webmail client provided by cPanel, but that’s hardly convenient.
So what I did was setup a new Gmail address, set a catchall for all mail to @davidbyrnedesign.com to be forwarded to the Gmail account in the cPanel, then deleted on the server. I then added this Gmail account to Apple Mail and bingo.
To get round the reply-to situation I added an alias to the Gmail account and selected this as the default address.
I’ve been using this setup for a week or so now and haven’t hit any problems.
So the setup is as follows:
Sending just uses Gmail’s SMTP settings and the alias email address.
Apart from the hassle, the only downside is setting up the Gmail account on your iPhone. You can receive email okay as it just works the same as on your Mac but when it comes to sending it’s a bit different. You can only reply from the gmail address and not your alias. When you add a Gmail account to your iPhone you’re unable to edit the SMTP server settings, they’re greyed out.
I tried adding the account as a non-Gmail account (click ‘other’) but it refused to sync and just timed out.
You can use the Gmail app or just login via Safari or Chrome and reply as the alias but even then it doesn’t attach your signature.
It seems there isn’t a perfect solution, but this is the best I can think of!